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Administrative Support Officer

2 months ago

Reading, Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

About Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust is dedicated to enhancing the well-being of its staff, patients, and the wider community by providing a comprehensive range of specialist and community health services across Berkshire. We prioritize independence and quality of life through our mental health and community health services, striving for seamless delivery of exceptional care in the most appropriate setting.

Our team of dedicated professionals comprises over 4,300 individuals who deliver specialized mental health and community health services to a population of approximately 900,000. We provide healthcare directly within patients' homes and across various sites throughout the county.

Role Overview

We are seeking a highly organized and motivated Administrative Support Officer to join our team. In this role, you will provide essential administrative support to ensure the smooth operation of our services. Your responsibilities will encompass a wide range of tasks, including:

  • Managing correspondence, both written and electronic, with accuracy and efficiency.
  • Scheduling appointments and meetings, coordinating calendars effectively.
  • Maintaining accurate records and databases, ensuring data integrity.
  • Providing general administrative support to staff members, assisting with tasks as needed.

Essential Skills and Qualities

  • Excellent communication and interpersonal skills, enabling effective interaction with colleagues, patients, and external stakeholders.
  • Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines consistently.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
  • A proactive and resourceful approach, demonstrating initiative and a willingness to learn new skills.

Additional Requirements

  • Ability and willingness to work flexibly, including occasional evenings or weekends to support service needs.
  • Commitment to maintaining professional boundaries and conduct at all times.
  • Supportive and collaborative attitude towards colleagues and service users.
  • Enthusiastic and self-motivated team player with strong negotiation, confidence, and assertiveness skills.