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IT Support Specialist

2 months ago

Old Sarum, Wiltshire, United Kingdom Spectrum IT Recruitment Full time

Job Title: IT Support Engineer

Job Type: Full-time

Location: Salisbury office & field based in the local area

Job Description:

We are seeking a talented IT Support Engineer to join our team at Spectrum IT Recruitment. As an IT Support Engineer, you will be responsible for providing technical support and assistance to our clients in the local area.

Key Responsibilities:

  • Provide technical support and assistance to clients via phone, email, and on-site visits
  • Troubleshoot and resolve technical issues related to hardware, software, and network infrastructure
  • Install, configure, and maintain computer systems, networks, and other IT equipment
  • Develop and implement technical solutions to improve client satisfaction and reduce support requests
  • Collaborate with other technical teams to resolve complex technical issues

Requirements:

  • Strong experience with MS Office 365 & AzureAD administration
  • Desktop support and deployment experience (Windows 10/11)
  • Knowledge of cloud support - Azure and/or AWS
  • Experience in network support and deployment (Routing, switching, VPNs, firewalls)
  • Windows server system administration
  • Experience setting up desktop infrastructure
  • Excellent customer service and communication skills

Preferred Qualifications:

  • Experience in an MSP/Digital consultancy environment
  • VM-Ware and Hyper-V administration & troubleshooting
  • Software/application support experience
  • Experience with project work or data migrations

What We Offer:

  • A competitive salary up to £40,000 per annum
  • Annual bonus and additional On-Call pay
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development