Digital Solutions Support Specialist

4 weeks ago


Old Town, United Kingdom QA Limited Full time

About the Role

We are seeking a dedicated and organised individual to join our Edinburgh office as an IT Support Apprentice.

As a Digital Solutions Support Specialist, you will be responsible for providing efficient and professional support to our team, ensuring they have the necessary tools to carry out their work activities.

Key Responsibilities

  • Provide initial contact for staff and clients via phone or email
  • Manage the central booking system, booking meeting rooms and equipment in advance
  • Set up meeting rooms and troubleshoot audio visual systems
  • Manage the centralised inbox and collaborate with the marketing team
  • Work with the finance team to handle invoices and expenses

Requirements

  • Excellent communication and organisational skills
  • Ability to work in a fast-paced environment and multitask
  • Experience with Microsoft packages and email
  • Switchboard experience preferred but not essential

What We Offer

  • Competitive salary of £23,805 per annum
  • 37.5 hour working week, Monday to Friday
  • Pension scheme, life assurance, and critical illness protection
  • Discounted conveyancing, eyecare, and cycle to work scheme
  • Opportunity for permanent role after completion of qualification

About QA Limited

QA Limited is a leading provider of apprenticeships and training. We offer a comprehensive support package, including a dedicated skills coach and mentor, to help you succeed in your role and complete your qualification.



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