Field Service Operations Manager
6 days ago
Job Summary:
Pioneer Selection is seeking a highly skilled and experienced Service Manager to join our team in a dual role between field work and the workshop. As a Service Manager, you will be responsible for leading a team of engineers and ensuring the delivery of exceptional service to our customers.
Key Responsibilities:
- Lead a team of engineers in the field and workshop, providing guidance and support to ensure the delivery of high-quality service.
- Develop and implement service strategies to improve customer satisfaction and loyalty.
- Manage and maintain a fleet of company vehicles and equipment, ensuring they are in good working order and meet company standards.
- Collaborate with other departments to ensure seamless service delivery and identify opportunities for improvement.
- Monitor and report on service performance, identifying areas for improvement and implementing changes as needed.
Requirements:
- Multi-skilled engineering background with a bias towards electrical installation work.
- Proven experience in a management role, with a track record of delivering high-quality service.
- Engineering qualification and full UK driving license.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work independently and as part of a team, with a flexible approach to working hours.
What We Offer:
- Competitive salary and overtime opportunities.
- Company vehicle and fuel card.
- Training and development opportunities to enhance your skills and knowledge.
- Investment in your career and professional development.
How to Apply:
If you are a motivated and experienced Service Manager looking for a new challenge, please submit your application to Pioneer Selection.
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