Service Delivery Manager

3 days ago


Chessington, Greater London, United Kingdom Sunbelt Rentals Careers Full time

About the Role

We are seeking a highly skilled Service Manager to join our team at Sunbelt Rentals Careers. As a Service Manager, you will play a key role in driving the success of our Service Centre, ensuring that we deliver exceptional customer service and meet our business targets.

Key Responsibilities:

  • Support the Service Centre Manager in managing the Service Centre team, ensuring that we maximize our performance and achieve the highest possible standards of customer satisfaction.
  • Ensure compliance with our contract administration procedures, ensuring that we deliver a high-quality service to our customers.
  • Coach and motivate employees to get the best from your team, delivering an excellent service to all customers.
  • Ensure that all aspects of work and process are carried out in-line with Health and Safety guidelines, maintaining a safe and healthy working environment.
  • Ensure that the quality of customer care/service and products provided reflect the highest levels of excellence, meeting our business standards.
  • Deputise in the absence of the Service Centre Manager, taking on additional responsibilities as required.

About You

We are looking for someone with previous experience in a supervisory role, preferably in a fast-paced environment. You will have excellent communication and organisational skills, with a working knowledge of Microsoft Office. You will also have a good understanding and experience of managing Health and Safety practices at work, with a self-motivated approach to achieving high-quality standards.

What We Offer

As a Service Manager at Sunbelt Rentals Careers, you will join a highly successful FTSE100 company, the UK's largest equipment rental provider. We offer a competitive rewards package, including a generous holiday allowance, life assurance, retail discount scheme, employee recognition awards, and a great Company pension scheme. We will also provide you with everything you need to succeed in your role, including training and personal development opportunities.



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