Family Support Outreach Specialist

4 weeks ago

Norwich, Norfolk, United Kingdom Norfolk Full time

Permanent contract | 37 hours per week | £29,269 to £31,364 per annum (Grade G) plus sleep in allowance and weekend pay enhancements | Countywide

The Outreach Service is dedicated to assisting families in distress to avert further complications, mitigate risks, and prevent family or placement disintegration, thereby fostering successful and enduring stability.

We are seeking Outreach Support Specialists to become integral members of our growing team. Your role will involve engaging with young individuals and their families in their own residences, delivering direct assistance to avert family disintegration in a child-centered manner to achieve favorable outcomes. Occasional overnight stays in the homes may be necessary. A proactive, adaptable, and responsive approach to the needs of young people is essential.

Our team provides a comprehensive outreach service around the clock, aiming to maintain family unity by offering support during crises and facilitating the establishment of community resources for extended assistance when required. This support may include providing respite or positive activities within the community for families and young individuals, conflict resolution, de-escalation strategies, assistance with household tasks, referrals to additional services, and fostering relationships and communication skills, alongside providing guidance, containment, and reassurance.

A valid, clean driving license and daily access to a vehicle are mandatory.

Ideally, candidates will possess experience in working with children and a solid understanding of the challenges faced by vulnerable youth. Proficiency in literacy and numeracy is required, along with an NVQ Level 3 in Health and Social Care.

Strong communication skills and the ability to work independently as well as collaboratively within a team are crucial.

The position entails working evenings, nights, weekends, bank holidays, and occasional overnight stays.

To apply, please download the application form and attach it to your online submission instead of your CV.

We aspire for our staff to feel inspired and motivated to collaborate effectively, optimize our work environments, maintain a healthy work-life balance, and deliver exceptional services to Norfolk and its residents. Flexibility is a core component of our operational approach, with hybrid working arrangements being a significant feature for numerous roles. Our technological infrastructure and equipment are top-notch, enabling seamless remote connectivity and collaboration. We recommend ensuring you have reliable Broadband connectivity in place.

Prior to applying, we suggest reviewing the complete job description to assist you in demonstrating how you meet the necessary criteria.

Here are some benefits you can enjoy by working for Norfolk County Council:

Competitive salary Generous holiday entitlement with the option to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and complimentary counseling services Flexible working opportunities including flexi-time, part-time, remote, and hybrid working – dependent on your job role and business needs. Financial benefits such as: employee discount programs that help you save on a wide range of products and services, relocation expenses (where applicable), advances on travel expenses for work, and a Local Government Pension Scheme with generous employer contributions, life assurance, and dependants' pensions.

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