Client Relations Representative
4 weeks ago
Customer Service Associate at FedEx
We are seeking committed individuals to become part of our Customer Service Associate team at FedEx. As a leading express transportation organization globally, FedEx is dedicated to delivering exceptional service to our clients across over 220 nations and territories. Join our inclusive workforce of 700,000 members who prioritize values such as care, diversity, and sustainability.
Key Responsibilities:
- Provide outstanding customer support during operational hours
- Offer information and assistance through various communication channels
- Guide clients on utilizing FedEx services effectively
- Address service-related concerns promptly
- Identify avenues for business growth with clients
- Work collaboratively with other departments to improve customer satisfaction
Qualifications:
- Proficient in computer usage
- Exceptional verbal and written communication abilities
- Strong problem-solving skills
- Positive demeanor and empathy towards clients
- Ability to adapt in a fast-paced work environment
- Enthusiasm for working in a dynamic international team
What We Offer:
- Attractive salary starting from £28,471.29
- Flexible hybrid working arrangements
- Opportunities for training and professional development
- Employee support programs
- Prospects for career advancement
Join FedEx, a company that values its employees and is committed to fostering a diverse and inclusive workplace. Contribute to a global community and advance your career with us.
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