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Customer Service Representative

2 months ago

Crewe, Cheshire East, United Kingdom The Rank Group Full time

About the Role

We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca Bingo in Crewe. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with the team to achieve sales targets and provide a welcoming and inclusive environment for customers.
  • Assist with the preparation and maintenance of the venue, including cleaning and restocking of areas.
  • Participate in training and development opportunities to enhance your skills and knowledge.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The opportunity to work with a leading operator in the UK bingo industry.

Requirements

  • Excellent communication and interpersonal skills.
  • A positive and enthusiastic attitude.
  • Ability to work flexibly, including evenings and weekends.
  • Previous experience in a customer-facing role is desirable but not essential.

Why Work for The Rank Group?

We are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and employees. We offer a range of benefits, including a comprehensive induction program, learning and development opportunities, and a supportive and nurturing work environment.