Pharmacy Assistant Team Lead
2 months ago
Division: Cancer & Core Clinical Services
Care Group: Diagnostics & Therapies
Band: 3
Salary: £24,071 - £25,674 per annum
We are seeking a highly skilled and motivated Senior Pharmacy Assistant to join our Dispensary team. As a key member of our team, you will play a vital role in providing safe and efficient dispensing services, working within Standard Operating Procedures (SOPs) and regulatory standards.
Main Responsibilities:- Assist with education and training for dispensary staff and rotational staff
- Maintain accurate dispensing records and records of dispensing errors
- Maintain and follow up on Dispensary to-follows and ordering processes
- Manage and maintain the Virtual Outpatients Clinics
- Support and assist all members of the dispensary team and the wider pharmacy team
- Support dispensary staff working on the satellite pharmacy on Galton Day Unit
Medway NHS Foundation Trust is a leading healthcare provider in the region, committed to delivering high-quality patient care and excellent services. Our values of Bold, Every Person Counts, Sharing and Open, and Together underpin everything we do, and we are looking for like-minded individuals to join our team.
Key Responsibilities:- Ensure stock management processes are maintained, including stock rotation, date checking, and accurate levels
- Assist the Dispensary management team in writing, reviewing, and maintaining SOPs
- Maintain and process the Pharmacy virtual Outpatient clinic prescriptions
- Participate in the supply of stock CD medication, liaising with relevant ward Pharmacists and ward staff to provide an effective and efficient service
- Assist in the delivery of dispensed items to the wards and departments
- Ensure the correct storage of medication and ensure good stock rotation and monitor and check for expiry dates
- Oversight and maintenance of clinic work processed via dispensary
- Ensure that any to-follow or out-of-stock issues are promptly and accurately reported to both the procurement and distribution managers
- Sort, file, and archive prescriptions and other relevant paper as advised as per standard operating procedures
- Ensure that any to-follow items are sent as soon as possible and any discrepancies checked
- Ensure the availability of sufficient stock and sundries/consumables to the dispensary and ward stock distribution areas
- Answer the telephone and refer clinical queries to the appropriate trained staff member
- Maintain good customer services at all times
- Ensure that the appropriate manual and computer records are amended when stock is transferred and that stock discrepancies are either corrected immediately or reported to a senior member of staff
- Carry out daily stock checks against the computer-generated monitoring sheets for stock audit
- Ensure that any discrepancies are reported
- Record all prescriptions received onto the prescription tracking system
- Provide an accurate and efficient dispensing service of various types of prescriptions in accordance with departmental Standard Operating Procedures
- Maintain patient records using the Pharmacy computer systems to ensure information is accurate and up to date and complies with the Data Protection Act
- Receive outpatient prescriptions from customers and take the appropriate payment, advise on any benefits available to them, and obtain details
- Record all financial transactions connected with NHS and private patients
- Responsible for the Dispensary cash register procedure, including the float and cashing up
- Maintain current and relevant information in the waiting area as per departmental procedures and as advised by the dispensary manager
- Participate in the late-night service, weekend, and bank holiday rotas as required
- Report any complaints, incidents, or near-miss situations via the error reporting system and your line manager
- Maintain a clean and tidy environment
- Show confidentiality with regard to any information about patients, confidential information about the Trust, and commercial information (drug prices)
- Carry out all work in accordance with the relevant laws, the guidelines of the Royal Pharmaceutical Society of Great Britain, the General Pharmaceutical Council, Trust, and departmental procedures, and standards of professional practice
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