Senior Client Service Executive

6 days ago


StratforduponAvon, Warwickshire, United Kingdom STRIDE RESOURCE MANAGEMENT LTD Full time

As a key member of the STRIDE RESOURCE MANAGEMENT LTD team, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our residential property insurance business.

Key Responsibilities:

  • Conduct thorough assessments of clients' insurance needs and provide expert recommendations for effective coverage.
  • Manage the renewal process, ensuring timely and accurate documentation, and maintaining accurate records in our systems.
  • Provide prompt and professional responses to client queries, addressing their concerns and resolving issues efficiently.
  • Stay up-to-date with market trends, regulatory changes, and industry developments to maintain our competitive edge.
  • Collaborate closely with underwriters to adjust policies as needed, ensuring seamless client experiences.
  • Contribute to the development and enhancement of our systems and processes, driving continuous improvement and efficiency.
  • Offer line management support and technical assistance to colleagues, promoting a culture of excellence and teamwork.

Benefits and Requirements:

  • Competitive salary and benefits package
  • Health and dental insurance
  • Opportunities for professional development and growth
  • Flexible work arrangements to support work-life balance
  • Inclusive and dynamic work environment
  • Generous leave policies and company-sponsored events
  • 8+ years of experience in the insurance industry
  • Strong negotiation and communication skills
  • Ability to build and maintain strong relationships with clients and insurers
  • Understanding of FCA regulations and industry standards
  • Experience with Acturis and proficiency in Excel and Microsoft Office


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