IT Operations Support Specialist

6 days ago

StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
About the Role

We are seeking an IT Operations Engineer to join our team, who will be responsible for proactively monitoring key infrastructure and supporting the live production environment of our website.

The IT Operations team is primarily focused on providing support to the production IT service, comprising all customer-facing products and critical internal business systems.

As an IT Operations Engineer, you will work closely with the team to ensure the smooth operation of our systems and infrastructure.

Key Responsibilities
  • Monitor key infrastructure and identify potential issues before they become major problems
  • Provide timely and efficient support to the production IT service, including troubleshooting and resolving technical issues
  • Work closely with the team to ensure the smooth operation of our systems and infrastructure
  • Measure the impact of system, policy, or procedural changes and provide prompt and accurate feedback
  • Coordinate planned maintenance work and check for scheduling clashes for all high-risk changes
Requirements

We are looking for an IT Operations Engineer with a strong understanding of computer networking and Cisco technologies, as well as experience working with and troubleshooting Windows Server and Linux operating systems.

Previous technical experience is not a prerequisite, as all relevant training will be provided.

Excellent communication and problem-solving skills are essential for this role.

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