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Technical Field Service Specialist

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom Operations Resources Full time

Job Summary: We are seeking a skilled Field Service Engineer to join our Operations Resources team. As a Field Service Engineer, you will be responsible for providing technical support and maintenance services to our clients' shops.

Key Responsibilities:

  • Provide technical support and maintenance services to EPOS, IT, and AV equipment in client shops.
  • Service and maintain IT, EPOS, and AV systems, including EPOS/till systems, back-office IT, network infrastructure, RF reception equipment, and AV equipment.
  • Work independently to diagnose and resolve technical issues in a fast-paced environment.
  • Collaborate with the Operations Resources team to ensure seamless delivery of services.
  • Participate in on-call rotation to provide emergency support outside of regular working hours.

Requirements:

  • Full manual UK driver's license with no more than 6 points.
  • Ability to pass a DBS (criminal records check).
  • Previous experience as an EPOS, AV, or IT/Networking Field Engineer.
  • Located in the Stoke on Trent or surrounding areas.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a variety of technical equipment and systems.
  • Training and support to help you succeed in your role.
  • Flexible working hours and on-call rotation.