Current jobs related to Customer Service Team Leader - Diss, Norfolk - CVS Group Plc

  • Customer Service Team Leader Position

    7 days ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team Leader PositionAt CVS Group Plc, we are seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.Key Responsibilities:Lead a...

  • Customer Service Team Leader

    4 days ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team Leader RolePractice Site: Animed DirectAnimed Direct is seeking a Customer Service Team Leader to join their team on a permanent basis.In this role, you will be responsible for leading a team of customer service representatives and implementing wider team KPIs.You will be responsible for creating a positive environment for your team to...

  • Customer Service Team Leader

    5 days ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team Leader - Animed DirectPractice Site:Animed DirectAnimed Direct is a leading provider of animal medicines, pet food, and accessories to customers across the UK. We are seeking a highly skilled Customer Service Team Leader to join our team on a permanent basis.In this role, you will be responsible for leading a team of customer service...

  • Customer Service Team Lead

    1 month ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    1 month ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    2 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    3 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    3 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    1 month ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    1 month ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    1 month ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Customer Service Team Lead

    1 month ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Customer Service Team LeaderCVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead a team of...

  • Payroll Team Leader

    4 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Payroll Team LeaderWe are seeking a highly skilled and experienced Payroll Team Leader to join our team at CVS Group Plc.As a Payroll Team Leader, you will be responsible for providing a comprehensive and professional payroll service to our employees, ensuring accuracy and efficiency in all payroll-related tasks.Key responsibilities will include:Coordinating...

  • Payroll Team Leader

    4 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Payroll Team LeaderWe are seeking a highly skilled and experienced Payroll Team Leader to join our team at CVS Group Plc.As a Payroll Team Leader, you will be responsible for providing a comprehensive and professional payroll service to our employees, ensuring accuracy and efficiency in all payroll-related tasks.Key responsibilities will include:Coordinating...

  • Payroll Team Leader

    3 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Payroll Team LeaderWe are seeking a highly skilled Payroll Team Leader to join our team at CVS Group Plc.The successful candidate will be responsible for providing a comprehensive and professional payroll service to our organisation, ensuring accuracy and efficiency in all payroll-related tasks.Key responsibilities will include:Coordinating and managing...

  • Payroll Team Leader

    3 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Payroll Team LeaderWe are seeking a highly skilled Payroll Team Leader to join our team at CVS Group Plc.The successful candidate will be responsible for providing a comprehensive and professional payroll service to our organisation, ensuring accuracy and efficiency in all payroll-related tasks.Key responsibilities will include:Coordinating and managing...

  • Payroll Team Leader

    3 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Payroll Team LeaderWe are seeking a highly skilled and experienced Payroll Team Leader to join our team at CVS Group Plc.As a Payroll Team Leader, you will be responsible for providing a comprehensive and professional payroll service to our employees, ensuring accuracy and efficiency in all payroll-related tasks.Key responsibilities will include:Coordinating...

  • Payroll Team Leader

    3 weeks ago

    Diss, Norfolk, United Kingdom CVS Group Plc Full time

    Payroll Team LeaderWe are seeking a highly skilled and experienced Payroll Team Leader to join our team at CVS Group Plc.As a Payroll Team Leader, you will be responsible for providing a comprehensive and professional payroll service to our employees, ensuring accuracy and efficiency in all payroll-related tasks.Key responsibilities will include:Coordinating...

  • Payroll Team Leader

    2 weeks ago

    Diss, Norfolk, United Kingdom fish4.co - Jobboard Full time

    Payroll Team Leader OpportunityNXTGEN is proud to support a leading company in their industry sector, seeking a skilled Payroll Team Leader to join their finance function. This is an exciting time to be part of a business that has experienced exceptional growth over the last five years.Key Responsibilities:Team Management: Lead and support the UK payroll...

  • Payroll Team Leader

    2 weeks ago

    Diss, Norfolk, United Kingdom fish4.co - Jobboard Full time

    Payroll Team Leader OpportunityNXTGEN is proud to support a leading company in their industry sector, seeking a skilled Payroll Team Leader to join their finance function. This is an exciting time to be part of a business that has experienced exceptional growth over the last five years.Key Responsibilities:Team Management: Lead and support the UK payroll...

Customer Service Team Leader

2 months ago

Diss, Norfolk, United Kingdom CVS Group Plc Full time

Customer Service Team Leader Job Description

CVS Group Plc is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a Customer Service Team Leader, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.

Key Responsibilities:

  • Lead a team of customer service representatives and provide guidance and support to ensure they meet their performance targets.
  • Develop and implement customer service strategies to improve customer satisfaction and loyalty.
  • Monitor and analyze customer feedback and use it to make improvements to our services.
  • Collaborate with other departments to ensure that customer needs are met and that our services are aligned with business objectives.
  • Provide coaching and training to customer service representatives to help them develop their skills and knowledge.
  • Manage and resolve customer complaints in a timely and professional manner.

Requirements:

  • 3+ years' experience in a leadership role, preferably in a customer-facing environment.
  • Proven track record of delivering exceptional customer service and improving customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Ability to analyze data and make informed decisions to improve customer service.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.