Holistic Treatment Expert
4 weeks ago
Join our esteemed team at Philema Hospitality Management Enterprise, where we pride ourselves on delivering exceptional service in a tranquil environment. Our four-star establishment is dedicated to providing an unparalleled experience for our adult guests, featuring a renowned spa and exquisite dining options.
Employee Benefits:
- Tronc / Service charge for Food & Beverage Departments
- End of Season Bonus for hourly team members
- Complimentary off-peak gym & spa membership
- Exclusive discounts on spa treatments and dining
- Special rates for overnight stays
- Friends & Family discounts
- Access to wellness programs
- Incentives for length of service
Key Responsibilities:
- Deliver exceptional service that surpasses guest expectations by performing treatments meticulously and with personal attention.
- Maintain the highest standards in all treatments provided.
- Promote and enhance the spa's offerings to maximize sales potential.
- Achieve retail sales targets and contribute to overall revenue.
- Ensure cleanliness and organization of treatment rooms and public areas in line with health and safety standards.
- Manage stock levels effectively within your treatment area.
- Monitor product usage and costs to ensure efficiency.
- Schedule treatments to meet guest demand while optimizing revenue.
- Engage in continuous training and development opportunities.
- Address and resolve guest complaints professionally, adhering to company policies.
- Perform additional duties as required.
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