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Therapist - Watergate Bay Hotel
2 months ago
About Us
Watergate Bay Hotel is a leading hospitality organization that values connection, flexibility, variety, and challenge. Our team is dedicated to making a meaningful impact on our guests' experiences.
Our Mission
Our three core values - We Care, We Notice, We Change - guide our actions and decisions. We strive to create memorable experiences for our guests and provide a supportive environment for our team members.
The Role
As a Therapist in our Swim Club, you will deliver professional treatments to guests in an environment of exceptional customer service. You will report to the Swim Club Manager and be responsible for delivering a range of beauty treatments, including massages, facials, manicures, and pedicures.
Key Responsibilities
- Deliver high-quality treatments to guests, adhering to our standards and protocols.
- Provide excellent customer service, ensuring a positive experience for our guests.
- Work effectively with the Swim Club Manager to manage bookings, ensure efficient use of resources, and maintain a safe and clean environment.
- Develop and maintain a thorough knowledge of our treatments and products, staying up-to-date with industry developments and best practices.
- Collaborate with colleagues to achieve team goals and objectives, promoting a positive and supportive work environment.
Requirements
- NVQ level 3 in beauty therapy or an equivalent qualification.
- Qualifications in hot stone massage, reflexology, pregnancy massage, oncology massage, and holistic therapies are desirable but not essential.
- Ability to work weekends and flexible hours, as required.
- Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service.
- Ability to work independently and as part of a team, with a strong focus on collaboration and teamwork.
- Reliable, efficient, and organized, with a strong attention to detail.
What We Offer
- A relaxed and professional work environment, with a focus on work-life balance and employee well-being.
- Excellent career prospects in a growing and dynamic organization.
- Special rates for you and your friends and family to stay at the hotel.
- Discounts on treatments in Swim Club and other hotel amenities.
- Free surf lessons, surfboards, and wetsuits hire from Wavehunters.
- Team social events and activities throughout the year.
- Team assistance scheme, providing support and advice on various topics.
About Our Team
Our team is dedicated to providing exceptional customer service and creating memorable experiences for our guests. We value connection, flexibility, variety, and challenge, and strive to create a supportive and inclusive work environment.
Join Our Team
If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
