Maintenance and Operations Director

6 days ago

London, Greater London, United Kingdom Unibail-Rodamco-Westfield Full time
About the Role

We are seeking a highly skilled and experienced Senior Facilities Manager to join our dynamic Centre management team at Unibail-Rodamco-Westfield. As a key member of our team, you will be responsible for the overall management and maintenance of our facilities, ensuring that they are safe, efficient, and meet the highest standards of quality.

Key Responsibilities
  • Develop and implement a comprehensive asset Planned Preventative Maintenance Plan to ensure the smooth operation of our facilities.
  • Regularly review and manage contracts with external suppliers and contractors to ensure fit for purpose and adherence to Westfield standards.
  • Liaise with the procurement team to compile tender documents and negotiate contract renewals.
  • Manage and control the centre's LTEAP to ensure energy, water, and waste reduction targets are met, and implement renewable energy initiatives.
  • Coordinate the delivery of energy reporting with GM Commercial to ensure consistency and accuracy of internal and external data.
  • Work with GM Commercial on major energy projects, including solar PV and district heating network decarbonisation.
  • Provide technical leadership for cross-functional centre projects, such as the district heating network decarbonisation project.
  • Take on duty management responsibilities, including bank holidays and weekends, as required.
Budgeting and Financial Management
  • Develop, implement, and establish all financial functions and control procedures, incorporating established company policies and procedures.
  • Identify potential major maintenance and capital expenditure projects to support the centre's LTEAP and maintenance schedule.
  • Continually review facilities service processes to identify cost efficiencies and alignment with Westfield London.
  • Ensure all activities comply with the requirements of the Centre Health, Safety and Environmental Policy.
  • Identify risks and workplace hazards and implement solutions.
Management and Team Leadership
  • Provide clear guidance and management to all direct reports, ensuring business and personal objectives are set and achieved.
  • Ensure all staff comply with corporate personnel policies and applicable laws.
  • Provide training in centre processes and practices.
  • Communicate effectively with Paris head office Team.
  • Coordinate with General Manager Commercial on all matters affecting energy management and performance reporting.
Requirements
  • Extensive proven experience in a senior Facilities Management role with extensive contractor management knowledge.
  • Relevant safety training and a working knowledge of health and safety legislation with practical experience in the implementation of procedures.
  • Strong leadership and management skills in recruitment, training, conducting performance reviews, and maximising productivity.
  • Proven experience in budget development and management.
  • Demonstrated ability to effectively manage time, priorities, and business planning.
  • Working knowledge of IT software packages, including Microsoft Word, Excel, Project Planner, and Outlook.
About Us

We are Unibail-Rodamco-Westfield, a global developer and operator of iconic destinations. We are committed to creating inspiring consumer experiences in-person and digitally. Our company culture centres on caring for our employees and supporting their success. We provide an array of fantastic perks for our staff, including significant learning and development opportunities, flexible working arrangements, private health insurance, and an exceptionally competitive pension plan.

We are an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. Diversity is vital to the success of our business, and we are committed to creating an environment of belonging. We welcome, embrace, and make the most of people's individual differences, including race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.

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