Customer Support Specialist

3 weeks ago

Gaydon, Warwickshire, United Kingdom MSX International Full time

Customer Support Specialist

MSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.

About the Role

In this role, you will be the first point of contact for customers seeking technical assistance over the phone, chat, or email. You will be responsible for:

  • Providing accurate and timely responses to customer inquiries
  • Resolving technical issues and escalating complex problems to senior team members
  • Collaborating with internal teams to ensure seamless support and resolution
  • Analyzing data to identify trends and areas for improvement
  • Developing and maintaining knowledge of our products and services

About You

We are looking for a highly motivated and customer-focused individual with excellent communication and problem-solving skills. You will have:

  • Experience in a customer-facing role, preferably in a technical support environment
  • Strong technical skills, including knowledge of PC and MS Office
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent communication and interpersonal skills

What We Offer

At MSX International, we offer a competitive salary, 25 days annual leave, and a range of benefits, including a cash back healthcare scheme and exclusive discounts on everyday purchases. We are committed to creating a diverse and inclusive work environment and offer flexible working arrangements to suit all.

Working Pattern and Location

This role is based in Warwick and requires a 24-hour per week commitment, including weekend shifts. You will have the opportunity to work in a hybrid environment, with a mix of office and remote work.

About MSX International

With over 5,000 employees across the globe, MSX International provides industry-leading expertise in mobility, consumer engagement, and technical support. We are a Disability Confident Committed organization and are committed to creating a diverse and inclusive work environment.

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    1 month ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    1 month ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    1 month ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    1 month ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    4 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    4 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleIn this role, you will be the first point of contact for...

  • Customer Support Specialist

    3 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    4 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleIn this role, you will be the first point of contact for...

  • Customer Support Specialist

    2 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    2 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our global clients.About the RoleIn this role, you will be the first point of contact...

  • Customer Support Specialist

    2 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleIn this role, you will be the first point of contact for...

  • Customer Support Specialist

    2 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleIn this role, you will be the first point of contact for...

  • Customer Support Specialist

    4 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleIn this role, you will be the first point of contact for...

  • Customer Support Specialist

    4 weeks ago

    Gaydon, Warwickshire, United Kingdom MSX International Full time

    Customer Support SpecialistMSX International is seeking a skilled Customer Support Specialist to join our team at Jaguar Land Rover in Gaydon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleIn this role, you will be the first point of contact for...