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Customer Service Desk Operative

2 months ago

Bicester, Oxfordshire, United Kingdom 00089 Leidos Europe LTD Full time

Customer Service Desk Operative

We are seeking a highly motivated and organized individual to join our team as a Customer Service Desk Operative. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide technical support and guidance to customers via phone, email, and other communication channels.
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer satisfaction.
  • Stay up-to-date with product knowledge and technical skills to provide accurate and effective support.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Basic knowledge of computer systems and software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Leidos:

Leidos is a leading provider of defense, security, and health solutions. We are committed to delivering exceptional customer service and support to our clients. Our team is dedicated to making a difference in the lives of our customers and communities.