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Pet Care Centre Manager

2 months ago

London, Greater London, United Kingdom Pets at Home Full time

Store Manager – North London

About the Role

We are seeking an experienced Store Manager to join our team at Pets at Home. As a Store Manager, you will be responsible for managing your own store, maximising sales, and performance across all major KPI's through building a highly engaged and high performing team.

Key Responsibilities

  • Manage and motivate a team of at least 10 people to deliver exceptional customer service and achieve sales targets.
  • Develop and implement effective store operations to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Monitor and control store expenses, inventory, and stock levels to ensure optimal profitability.
  • Collaborate with the Area Manager to set and achieve business objectives, and provide regular updates on store performance.
  • Ensure compliance with company policies, procedures, and health and safety regulations.

Requirements

  • Minimum 2 years of hands-on management experience in a retail environment.
  • Proven track record of delivering high standards and great results in a fast-paced retail environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Passion for retail and a commitment to delivering exceptional customer service.

What We Offer

  • Competitive salary and annual bonus.
  • Comprehensive range of benefits, including life assurance, company pension contribution, and colleague discount.
  • Opportunity to develop your skills and knowledge through industry-leading training.
  • Flexible working arrangements to support work-life balance.

About Us

Pets at Home is a leading pet care business with a passion for delivering exceptional customer service and providing a great place to work. We are committed to reflecting the diversity of the communities we operate in and value and respect difference in all its forms.