Service Manager and Lead Practitioner

2 weeks ago


Birmingham, Birmingham, United Kingdom St Germain's Wellbeing Full time

Job Summary

We are seeking an experienced mental health professional to lead and manage our wellbeing service. As Lead Practitioner, you will deliver structured one-to-one sessions, group workshops, and weekly drop-in support. As Service Manager, you will have overall responsibility for these interventions, including leading our service delivery team.

Key Responsibilities

Lead Practitioner

  • Deliver short courses of one-to-one mental health support sessions, based on evidence-based self-help skills and strategies.
  • Stay informed and equipped to offer accurate and timely signposting and onward referrals.
  • Deliver and supervise weekly Drop-In sessions, including supervision of Listening Volunteers.
  • Design and deliver Drop-In workshops that provide group interventions for common mental health difficulties.
  • Accountable to clinical supervisor.

Service Management

  • Management, delivery, and continual development of the mental health support offer.
  • Work closely with the CEO to recruit and manage staff and volunteers.
  • Maintenance and development of effective monitoring and evaluation of service impact.
  • Recruiting and facilitating service user coproduction groups.
  • Internal safeguarding lead, responsible for reviewing safeguarding policies and procedures.
  • Ensure data management systems are effective and compliant with GDPR.
  • Build and maintain signposting resource directories.
  • Establish and maintain relationships with referral agents.
  • Actively promote Equality, Diversity, and Inclusion.

General Responsibilities

  • Work with the CEO and the Board of Trustees to develop the infrastructure of the service.
  • Promote the service to generate engagement.
  • Triage risk and mental health needs of service users.
  • Work with the St Germain's staff team to ensure the service is integrated into the holistic mission strategy.
  • Support and develop volunteers.
  • Collaborate with other team members involved in delivering the Community Hub offer.

Requirements

The postholder is required to be in sympathy with the doctrine and practices of the Church of England. As this post involves working directly with vulnerable adults, an Enhanced Disclosure from the Disclosure and Barring Service including a check of barred lists is required.



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