Customer Service Contract Manager

3 days ago

Milton Keynes, Milton Keynes, United Kingdom Jungheinrich UK Ltd Full time
Customer Service Contract Manager

Jungheinrich UK Ltd is seeking a highly skilled Customer Service Contract Manager to join our team. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer service and driving business growth through effective contract management.

Key Responsibilities:
  • Develop and implement customer service strategies to drive business growth and improve customer satisfaction
  • Monitor and control contract performance to ensure timely delivery and high-quality service
  • Collaborate with cross-functional teams to identify and capitalize on new business opportunities
  • Provide exceptional customer service and support to ensure customer satisfaction and loyalty
  • Analyze data and metrics to optimize performance and drive business results
Requirements:
  • Proven experience in customer service and contract management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • IT literate, with proficiency in Microsoft Office
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Flexible working arrangements, including remote work options

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