Service Delivery Manager

7 hours ago

Lincoln, Lincolnshire, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

About the Role

We are seeking a highly skilled and experienced Service Manager to join our team at Lincolnshire Community Health Services NHS Trust. As a key member of our Operations Service Centre, you will be responsible for leading a team of staff who provide day-to-day support to our patients and clinical teams.

Main Responsibilities

  • Lead the Operations Service Centre and Patient Administration Services teams to deliver high-quality patient services and organisational priorities.
  • Develop and implement process improvements to streamline services and ensure they are safe and effective.
  • Work closely with stakeholders to identify and set performance levels for the team and lead process review.
  • Build high-performing teams and work at high levels with managerial colleagues in other organisations and services.

About Us

Lincolnshire Community Health Services NHS Trust is a leading provider of community healthcare services in Lincolnshire. We are committed to delivering high-quality patient care and are proud to be rated 'Outstanding' by the Care Quality Commission.

What We Offer

  • A dynamic and supportive team environment.
  • Opportunities for professional development and growth.
  • A comprehensive health and wellbeing package.

Requirements

  • Masters Degree or equivalent experience.
  • Experience of leading multiple staff or large teams.
  • Experience of service improvements and continuous improvement.
  • Experience of managing and demonstrating achievement of KPIs.
  • Excellent leadership skills, including motivation, empathy, negotiation, and compassion.

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