Dental Front Desk Coordinator

4 weeks ago


Hereford, Herefordshire, United Kingdom Hereford - St Martins Dental & Implant Clinic Full time
About the Role

We are seeking a highly organized and customer-focused Receptionist to join our team at St Martins Dental and Implant Clinic in Hereford. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians.

Key Responsibilities
  • Manage patient appointments, schedules, and records with accuracy and efficiency
  • Provide a warm and welcoming environment for patients, responding to their needs and concerns
  • Process patient payments, handle insurance claims, and maintain accurate financial records
  • Collaborate with our clinical team to ensure seamless communication and coordination of patient care
  • Maintain a clean and organized reception area, adhering to infection control protocols
What We Offer
  • A competitive salary and benefits package, including bonus scheme, additional special days off, and enhanced maternity and paternity leave
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A supportive and inclusive team environment, with a focus on work-life balance and employee well-being
  • Access to our employee assistance program, including 24/7 confidential helpline and counseling service
Requirements
  • Previous front of house Reception experience, preferably in a dental or healthcare setting
  • Excellent communication and interpersonal skills, with a positive attitude and empathetic nature
  • Ability to work accurately and efficiently in a fast-paced environment, with strong organizational and time management skills
  • Passion for delivering exceptional patient care and building strong relationships with patients and colleagues

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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