Dental Front Desk Assistant

3 weeks ago


Hereford, Herefordshire, United Kingdom Hereford - St Martins Dental & Implant Clinic Full time
About the Role

We are seeking a highly organized and communicative Receptionist to join our team at St Martins Dental and Implant Clinic in Hereford. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinicians.

Key Responsibilities
  • Manage patient appointments, schedules, and records with accuracy and efficiency
  • Provide a warm and welcoming environment for patients, responding to their queries and concerns in a professional and empathetic manner
  • Process patient payments, handle insurance claims, and maintain accurate financial records
  • Collaborate with our clinical team to ensure seamless communication and coordination of patient care
  • Contribute to the maintenance of a clean and organized reception area, adhering to our high standards of hygiene and safety
What We Offer
  • A competitive salary and benefits package, including a bonus scheme based on practice performance
  • Additional special days off, including your birthday, and the opportunity to purchase up to 3 additional annual leave days
  • Enhanced maternity and paternity leave, as well as a contributory pension scheme
  • Life assurance and an Employee Assistance Programme, providing 24/7 confidential helpline and counselling services
  • A cycle to work scheme and access to discounted shopping, cinema, travel, and more through our benefits platform
About Us

We are a fully private, friendly, family-oriented practice with an excellent local reputation. Our well-established support team is dedicated to ensuring that you have everything you need to succeed in your role. We value diversity, equity, and inclusion in our workplace and are committed to creating an environment of mutual respect.



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