Dental Practice Receptionist

1 month ago


Hereford, Herefordshire, United Kingdom Rodericks Dental Full time

Role Overview

We are seeking a highly organized and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our front desk team, you will be the first point of contact for patients and play a vital role in delivering exceptional patient experiences.

Key Responsibilities:

  • Provide exceptional patient care and support, ensuring a positive experience for all patients
  • Manage patient diaries and schedules, ensuring efficient use of time and resources
  • Work closely with the dental team to understand treatment options and provide accurate information to patients
  • Process payments and chase outstanding patient debt
  • Liaise with dental laboratories, suppliers, and other organizations as required

Requirements:

  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong organizational skills, with attention to detail and ability to maintain accurate records
  • IT skills, with the ability to learn and use practice software
  • Positive attitude, with a passion for delivering exceptional patient care and contributing to the success of the practice

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A supportive and collaborative team environment
  • Flexible working arrangements, with a focus on work-life balance


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