Head of Retail Operations

6 days ago


Stockport, Stockport, United Kingdom House of Fashion Associates Ltd Full time

Job Title: Head of Retail

Company: House of Fashion Associates Ltd

Location: London

Job Type: Full-time

Salary: £60,000 - £80,000 per annum

About Us:

Our client is a renowned premium soft furnishings brand with a rich heritage dating back to 1850. They are passionate about creating beautiful home textiles that bring joy to people's everyday lives.

Job Summary:

We are seeking an experienced Head of Retail to lead our retail operations and drive sales, profitability, and market share for our brick-and-mortar stores. The successful candidate will be responsible for developing and executing retail strategies, managing merchandising, and overseeing day-to-day retail operations.

Key Responsibilities:

  • Develop and implement comprehensive retail strategies aligned with the company's overall business objectives.
  • Identify growth opportunities in existing and new markets to expand the retail footprint.
  • Manage merchandising and its KPIs, including sell-through rate and sales per square meter.
  • Set and achieve sales targets, KPIs, and profitability goals for retail operations.
  • Analyze sales data and market trends to make informed business decisions and adjustments to strategies.
  • Oversee day-to-day retail operations, including inventory management, visual merchandising, and store layout.
  • Ensure operational excellence and compliance with company policies and standards.
  • Enhance the customer journey by implementing best practices in customer service and engagement.
  • Lead, mentor, and develop the retail team, including store managers and sales associates.
  • Prepare and manage retail budgets, forecasts, and financial reports.
  • Optimize cost control measures to maximize profitability.
  • Identify and evaluate potential locations for new store openings.
  • Develop and execute plans for entering new retail markets.

Requirements:

We are looking for a highly experienced and skilled retail professional with a proven track record in leading retail operations and driving sales growth. The ideal candidate will have excellent leadership and communication skills, as well as the ability to analyze data and make informed business decisions.

What We Offer:

We offer a competitive salary, excellent benefits package, and opportunities for career growth and development.



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