Lead Analyst for Cybercrime Insights

3 weeks ago

Cardiff, Cardiff, United Kingdom Department for Work and Pensions Full time

Position Overview

The Cybercrime division is an essential component of the DWP Security and Data Protection framework, playing a pivotal role in safeguarding the integrity of DWP systems against both internal and external threats. The team has identified substantial organized attacks targeting DWP systems. Addressing increasingly sophisticated digital threats posed by highly motivated adversaries is an escalating concern for the Department.

In your role as a Senior Cybercrime Insight Analyst within the Department’s Cyber Resilience Centre (CRC), you will contribute significantly to the secure provision of Universal Credit and other DWP benefits. You will be part of a forward-thinking and service-oriented team dedicated to managing trust in online identities, detecting web-enabled fraud, and countering the abuse of DWP systems by organized fraudsters.

Your responsibilities will include leading and managing the analysis of data from diverse sources to identify emerging fraud and security attack vectors, ensuring an effective response to cybercrime and security challenges as they arise.

The CRC operates 24/7, which may require job holders to participate in an on-call rota, potentially involving occasional out-of-hours work. Travel to various DWP sites and government agencies may also be necessary, including possible overnight stays.

Multiple vacancies are available within the Cybercrime team, and successful candidates will be assigned based on their knowledge and experience.

Role Responsibilities

As a Senior Cybercrime Insight Analyst, your key responsibilities will include:

  • Utilizing your expertise in DWP legacy benefits and Universal Credit (UC) to pinpoint vulnerabilities, monitor, and analyze how fraudsters adapt their tactics to exploit our systems, including identifying signs of modern slavery and human trafficking.
  • Engaging with a variety of stakeholders to leverage field-level insights, identify new and emerging threats, implement changes, and collaborate with stakeholders to develop controls, escalate risks, and integrate them into DWP service design for effective response strategies.
  • Building on your understanding of UC, Tax Credits, and/or Housing Benefit services to serve as a liaison between the development and operational environments of UC.
  • Fostering strong working relationships with Data Scientists and other data analysts to ensure that emerging threats are thoroughly assessed for their potential impact. You will assist in developing theoretical rules and deploying and testing them across extensive data sets, continually refining these rules to maintain high-quality outputs for operational stakeholders.
  • Supporting operational colleagues and the Government Internal Audit Agency (GIAA) by combining analytical skills, insights, and CRC Threat Intelligence to identify fraud and system abuse, ensuring compliance with all DWP and legislative data processing and analysis requirements.
  • Establishing robust working relationships with colleagues in operations, Risk teams, Identity and Trust, DWP Legal, and the Counter-fraud and Compliance Directorate to ensure a cohesive approach to safeguarding the Department and its digital services from determined fraudsters.
  • Conducting field-level insight activities and monitoring project collaboration tools to identify emerging issues and trends.
  • Understanding how trust levels can be established, maintained, and enhanced during digital transactions, and collaborating closely with security colleagues embedded in design teams using AGILE methodology to support the introduction of new capabilities.

Candidate Profile

The ideal candidate will possess:

  • Extensive experience in conducting complex analyses and utilizing Security Information Event Management (SIEM) or other advanced analytical tools to detect security or fraud compromises within large, intricate data sets.
  • Recent experience in a Counter-fraud, security, or intelligence environment, with comprehensive knowledge of government means-tested benefit systems and digital services.
  • Experience working with digital services that necessitate trust in identity, along with a solid understanding of how this can be assessed, manipulated, and escalated.
  • Experience applying business logic and root cause analysis to emerging fraud threats and linking these to current risks associated with the delivery of government means-tested benefits.

Learning and Development

Successful candidates will have, or be expected to pursue, the BCS Certificate in Information Security Management Principles (CISMP) or an equivalent qualification.

Desirable Skills

If based in Wales, proficiency in Welsh is considered advantageous.

Assessment Criteria

We will evaluate candidates against the following behaviors during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together

Employee Benefits

We offer a comprehensive benefits package, including:

  • Generous annual leave of 25 days upon entry, increasing to 30 days over time (pro-rata for part-time employees), plus bank holidays and an additional day for the King’s Birthday.
  • A potential Recruitment and Retention Allowance.
  • Competitive maternity, paternity, and parental leave, recognizing the importance of work-life balance with flexible working arrangements.
  • Opportunities for training and apprenticeships, along with up to 5 days for personal development and learning.
  • Flexible/hybrid working options.
  • Employee discount schemes.
  • Access to free wellbeing support.
  • Opportunities to contribute to meaningful initiatives through forums and charities.
  • Interest-free travel loans.
  • Discounts through the Vodafone advantage scheme.
  • Membership opportunities in HASSRA, a vibrant organization providing a range of competitions, activities, and benefits for its members.
  • A highly sought-after civil service pension, with significant employer contributions and valuable benefits for you and your family.

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