Assistant Shop Manager

6 days ago


North Shields, North Tyneside, United Kingdom Mind Retail Full time
About the Role

Mind Retail is seeking a highly motivated and experienced Assistant Shop Manager to join our team. As an Assistant Shop Manager, you will play a key role in delivering sales and profit targets, ensuring excellent shop standards, and providing outstanding customer service.

Key Responsibilities
  • Deliver sales and profit targets by implementing effective retail strategies and managing shop operations.
  • Ensure excellent shop standards by maintaining a clean and organized store environment, and implementing visual merchandising displays.
  • Provide outstanding customer service by responding to customer inquiries, resolving issues, and promoting Mind Retail's products and services.
  • Take responsibility for the shop in the absence of the Shop Manager, making key decisions and ensuring the smooth operation of the store.
  • Demonstrate the values and behaviors of Mind Retail, including a passion for retail, a commitment to customer service, and a focus on delivering results.
What We Offer
  • Competitive hourly pay, in line with the Real Living Wage.
  • 25 days' paid holiday per year (pro-rata for part-time employees).
  • Development workshops and courses to help build your career.
  • A strong commitment to work-life balance, including family-friendly policies and enhanced pay.
  • A competitive pension scheme and life assurance, available to all employees.
  • 25% staff discount in all Mind shops.
  • Access to exclusive discounts at over 160 retailers through our employee savings app.
  • Employee Assistance Programme.
  • Cycle to Work Scheme.
  • Interest-free season ticket loan.
About Mind Retail

Mind Retail is a network of over 170 shops across England and Wales, generating a net income of around £21 million per year. We are committed to the fair treatment of our staff, potential staff, and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability, or offending background.

We value the power of diversity and are an equal opportunities employer, welcoming applicants from all communities. We reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates.



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