Kitchen Design Lead

2 months ago

Workington, Cumbria, United Kingdom Howdens Full time

Lead and Inspire a Team of Kitchen Designers

As a Kitchen Design Lead, you'll have the exciting opportunity to manage your own designs and leads while guiding and developing our dedicated team of Kitchen Sales Designers. Your focus will be on delivering exceptional customer service and high-quality kitchen designs that exceed expectations.

Drive Sales and Build Relationships

You'll play a key role in identifying and nurturing sales opportunities within the depot's lead bank, ensuring timely design presentations and effective follow-ups with customers. Building strong, collaborative relationships with both trade customers and end users will be essential to your success.

Deliver Exceptional Customer Experiences

Your exceptional customer service skills will shine as you interact with trade customers and end users. You'll meet with clients in their homes, actively listening to their vision, understanding their needs, and offering expert advice. You'll then create inspiring kitchen designs that not only meet but surpass their expectations for both aesthetics and functionality.

Negotiate Effectively and Protect Design Integrity

As a Kitchen Design Lead, you'll confidently negotiate with trade customers while upholding the integrity and value of our designs and the quality of our products.

What You Bring to the Table:

  • Proven leadership and coaching abilities
  • Strong problem-solving skills
  • Exceptional customer service orientation
  • Thrive in fast-paced environments
  • A keen eye for design
  • Extensive sales and CAD (computer aided design) experience
  • Excellent prioritization and organizational skills
  • A desire to learn and grow
  • Results-driven mindset
  • Full UK Driving license and access to your own vehicle

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