Administrative Support Specialist
3 weeks ago
Position Overview
Foundry Lane Surgery, a healthcare provider, is seeking a part-time Administrative Support Specialist to become a valued member of our welcoming team.
The ideal candidate will possess prior experience in a medical office environment and familiarity with healthcare management software. However, comprehensive training will be offered to the suitable applicant.
Working hours will be flexible, with additional hours available to cover for staff absences.
Key Responsibilities
The primary responsibilities include:
- Managing incoming calls
- Scheduling patient appointments
- Handling prescription requests
- Addressing patient inquiries in person and over the phone
- Performing administrative duties
- Organizing and maintaining records
- Sorting and distributing mail
- Participating in training sessions and team meetings as required
About Our Practice
We are a small, supportive healthcare facility located in East Leeds, dedicated to providing excellent patient care. We are looking for a positive and friendly individual to enhance our reception team.
Job Requirements
While previous experience in a medical office or similar role is advantageous, we are willing to train the right candidate.
The successful applicant must demonstrate:
- Exceptional communication skills and the ability to engage with individuals at all levels
- Empathy and a friendly demeanor
- Proficiency in IT and attention to detail to enhance workplace efficiency
- Discretion and respect for confidentiality
- Reliability and a calm, approachable manner
- A positive attitude and a collaborative spirit
- Flexibility to cover for colleagues during absences
Qualifications
Essential:
- Experience in customer service and administrative roles, with a friendly and adaptable approach.
Desirable:
- Prior experience in a medical practice and knowledge of healthcare management systems.
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