Front of House Team Leader

20 hours ago

Welwyn Garden City, Hertfordshire, United Kingdom Stonegate Group Full time

Location: The Two Willows

We are seeking an experienced Team Leader who can create an exceptional guest experience and support the management team in delivering their vision.

Key Responsibilities:

  • Support and mentor your team to ensure high standards and compliance.
  • Work collaboratively with the management team to create and deliver a compelling vision.
  • Ensure a welcoming atmosphere for our guests and provide excellent customer service.
  • Support the management team in their absence and ensure continuity of standards.

Requirements:

  • At least 18 years old, as this role involves the sale of alcohol.
  • Passion for creating an amazing guest experience.
  • Excellent communication and leadership skills.

What We Offer:

  • Reward Card via the MiXR App - 25% off food and drink for you and your friends across our Managed Estate.
  • Stonegate Xtra Rewards - Online benefits portal offering discounts across the High Street and other retailers.
  • VIP entry to our Pubs and Bars.
  • Stonegate Hotel Discounts.
  • Flexible working.
  • David Lloyd Corporate Discount Rates.
  • Vitality Healthcare.
  • Discounted Dental Insurance.
  • Wagestream - Early access to your earned wages.
  • Award-winning development programmes.

About Us:

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at [insert link].

Equal Opportunities:

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids, or adaptations can be put in place to assist you. Please contact The Two Willows directly.

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