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Front of House Team Leader

2 months ago

Welwyn Garden City, Hertfordshire, United Kingdom Stonegate Group Full time

Job Summary

We are seeking an experienced Team Leader to join our team at Stonegate Group. As a Team Leader, you will be responsible for supporting and coaching your team to deliver exceptional guest experiences.

Key Responsibilities

  • Support and coach your team to achieve high standards of service and quality.
  • Work closely with the management team to develop and implement strategies to drive business growth and improve customer satisfaction.
  • Ensure that all team members are aware of and adhere to company policies and procedures.
  • Create a welcoming and inclusive atmosphere for our guests.

Requirements

  • At least 18 years old, as this role involves the sale of alcohol.
  • Proven experience in a similar role, with a strong track record of delivering excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • A passion for delivering exceptional guest experiences and a commitment to ongoing learning and development.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to work for a leading hospitality company with a strong reputation for excellence.

About Us

Stonegate Group is a leading operator of pubs, bars, and late-night venues in the United Kingdom. We pride ourselves on delivering exceptional guest experiences and creating a welcoming atmosphere for our customers. If you are a motivated and experienced Team Leader looking for a new challenge, we would love to hear from you.