Deputy Director Strategic Design Lead

2 months ago


Bristol, Bristol, United Kingdom HM Revenue and Customs Full time
Job Summary

HM Revenue and Customs is seeking a senior professional to lead a highly motivated team in transformation design. The ideal candidate will have significant previous experience of business design and leading teams.

Key Responsibilities

As a Deputy Director Strategic Design Lead, you will be responsible for:

  • Leading a team of 21 colleagues with 5 team leaders at Grade 6 in transformation design
  • Working closely with multi-functional teams to ensure designs are in line with HMRC's direction of travel
  • Driving customer-focussed improvements through collaboration with stakeholders and delivery partners
  • Shaping the future of the team as regime and value stage ownership is embedded in the department
  • Developing and iterating regime vision, strategy, and roadmap
  • Employing architectural frameworks and standards to meet design requirements
  • Conducting regime health assessments and providing strategic change recommendations
Person Specification

The successful applicant will need to demonstrate relevant experience and effective delivery of the following essential criteria:

  • Proven ability to adapt and implement design solutions for complex, large-scale, multi-dimensional transformation
  • Understanding and experience of different delivery methods and change delivery governance
  • Senior stakeholder engagement and management, including working as part of multi-disciplinary teams
  • Track record of improving customer experience through design
  • Effective communication of complex information and influencing decision-making
  • Strong leadership that has supported the transformation of an organisation
Benefits

As a member of the HM Revenue and Customs team, you will enjoy:

  • A salary of £76,000
  • Contributions towards your membership of the Civil Service Defined Benefit Pension scheme
  • Learning and development opportunities tailored to your role
  • A flexible working environment
  • A culture encouraging inclusion and diversity


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