Carrier Accounting Relationship Manager

1 week ago

Ipswich, Suffolk, United Kingdom WTW Full time
Key Responsibilities

As a Carrier Accounting Relationship Manager at WTW, you will be responsible for delivering A&S financial targets for designated Business Units. This involves building and maintaining excellent relationships with Accounting Teams, BUs, and relevant Stakeholders to maximize cash flow, reduce exposure, and enhance customer service.

Key Performance Indicators
  • Step in to resolve any issues on key strategic carriers as they occur while maintaining regular communication with them.
  • Provide strong visibility within the BUs to facilitate resolution of queries.
  • Facilitate regular meetings with the BU to achieve successful outcomes.
  • Manage metrics to ensure all action is taken to achieve financial targets.
  • Manage B&DD positions, taking a hands-on approach as necessary to reduce the bad debt position.
  • Provide guidance on the recovery of funded positions.
  • Guide and support Mumbai on escalated issues, ensuring any training gaps are referred to the Team Leader for appropriate training.
  • Provide mentoring and knowledge sharing to ensure all necessary colleagues are upskilled.
  • Handle escalations, prioritizing urgent activity.
Requirements

To succeed in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. You will also need to have a strong understanding of financial targets and metrics, as well as the ability to analyze data and make informed decisions.

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