Supply Chain Operations Associate

3 weeks ago

London, Greater London, United Kingdom Healf Full time

Join Our Team Healf is at the forefront of the health and wellness sector, experiencing rapid growth. Our culture is built on the foundation of dynamic leaders, motivated staff, and top-tier healthy living products.

If you believe this role aligns with your skills and you are eager to contribute to a healthier world, we encourage you to consider this opportunity.

About Healf

Healf is a natural wellbeing retailer focused on four essential pillars of health: Nutrition, Movement, Mental Wellbeing, and Rest. With recent investments from notable backers, we are poised to accelerate our growth and establish ourselves as the premier destination for everyday healthy living.

Our online presence is expanding rapidly, complemented by the successful launch of our first physical store, paving the way for Healf to be a staple in communities everywhere.

Role Overview

We are in search of a meticulous Warehouse Specialist to manage our third-party logistics (3PL) partnership. This role will focus on overseeing inbound shipments, ensuring they align with purchase orders, and addressing any discrepancies. The ideal candidate will be detail-oriented, proactive, and possess strong communication and problem-solving abilities.

Key Responsibilities:

Inbound Shipment Oversight:

  • Manage the daily receipt of goods, ensuring accuracy against purchase orders.
  • Quickly resolve discrepancies by liaising with suppliers and the 3PL provider.
  • Establish and uphold efficient procedures for receiving goods.
  • Conduct regular audits to ensure inventory accuracy.

Communication with Stakeholders:

  • Serve as the main contact for all inquiries related to 3PL operations.
  • Effectively communicate with internal teams, suppliers, and the 3PL provider to facilitate smooth operations.
  • Provide regular updates to management regarding warehouse operations and any significant issues.

Management of Outbound Orders:

  • Oversee the fulfillment of outbound orders to guarantee timely dispatch.
  • Coordinate with the warehouse team to ensure orders are accurately picked, packed, and shipped.
  • Monitor processing times and implement enhancements to boost efficiency and customer satisfaction.

Compliance with Service Level Agreements (SLAs):

  • Ensure adherence to SLAs for receiving goods and fulfilling orders.
  • Implement corrective measures and process improvements when SLAs are not met.

Cost Management Strategies:

  • Analyze costs related to damaged goods and devise strategies to minimize these expenses.
  • Track and report on cost-saving initiatives and their effects on overall operations.
  • Collaborate with the finance team to ensure budget compliance and cost-effective practices.

Supply Chain Coordination:

  • Ensure availability of necessary materials for order fulfillment.
  • Maintain supplier relationships to guarantee timely delivery of packaging materials.

Forecasting and Inventory Planning:

  • Provide forecasts and projections to the 3PL provider to prepare for demand fluctuations.
  • Work with reordering and marketing teams to anticipate demand spikes and plan inventory accordingly.
  • Utilize data analytics to enhance forecasting accuracy.

Qualifications:

  • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
  • 1-2 years of experience in logistics, supply chain management, or warehouse operations.
  • Experience with a 3PL provider is preferred.
  • Strong communication and interpersonal skills.
  • Able to multitask and prioritize in a dynamic environment.
  • Detail-oriented with a commitment to accuracy and efficiency.

What We Offer:

  • Coaching & Mentoring: Our collaborative team environment provides regular exposure to senior executives to support your development.
  • Steep Learning Curve: Opportunities for daily learning and acquisition of critical business knowledge and skills.

At Healf, we value hard work and dedication, offering:

  • Free products and generous staff discounts.
  • Potential future share options in the company and a bonus structure.
  • Monthly team activities focused on health and wellbeing.

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