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Retail Store Manager Assistant

2 months ago


Colchester, Essex, United Kingdom ScS Full time
About the Role

We are seeking a highly motivated and experienced Deputy Store Manager to join our Retail Sales team in Colchester. As a key member of our store leadership team, you will play a vital role in driving store performance and leading the team in the absence of the Store Manager.

As a Deputy Store Manager, you will be responsible for supporting the Store Manager in achieving sales targets, maintaining high operational standards, and ensuring a 5-star customer experience. You will work closely with the team to optimize KPI performance, coach and develop colleagues, and make decisions to drive business growth.

This is an excellent opportunity to join a leading retailer and take your career to the next level. If you have a passion for retail, excellent leadership skills, and a customer-focused approach, we encourage you to apply.

Key Responsibilities
  • Support the Store Manager in driving store performance and achieving sales targets
  • Lead the team in the absence of the Store Manager and make decisions to drive business growth
  • Coach and develop colleagues to optimize KPI performance and maintain high operational standards
  • Ensure a 5-star customer experience and resolve customer complaints in a timely and professional manner
  • Work closely with the team to optimize KPI performance and make decisions to drive business growth
What We Offer
  • Basic salary of £26,650 plus an OTE of £40K per year
  • Competitions and incentives, including holiday incentives and employee benefits
  • 33 days holidays including bank holidays
  • Employee benefits platform, including access to high street discounts and more
  • Colleague Discount
  • Career progression
  • Long service awards
  • Enhanced Maternity, Paternity, and Adoption Leave
  • Access to our dedicated Employee Assistance Programme
  • Medicash – low-cost health plans
  • Virtual GP – Access to a GP service 24/7
  • Salary finance scheme
  • Pension Scheme
  • Death in Service
  • Life assurance
About ScS

We are one of the UK's leading sofa specialists, with over 100 retail stores and a strong presence in the market. We are committed to fostering an inclusive and equitable workplace where everyone feels valued and respected.

We welcome applications from individuals of all backgrounds, including but not limited to race, ethnicity, gender, age, religion, disability, sexual orientation, and veteran status. Our aim is to create a supportive environment where every team member has the opportunity to reach their full potential and contribute to our shared goals.