Assistant Store Manager
1 month ago
About the Role
We are seeking an experienced Assistant Store Manager to join our team at Big Yellow Group plc. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in the day-to-day running of the store, ensuring excellent customer service, and driving sales growth.
Key Responsibilities
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Maximise sales opportunities through effective product promotion and upselling.
- Contribute to the development and implementation of sales strategies to drive business growth.
- Assist with the management of store operations, including stock control, inventory management, and health and safety procedures.
- Support the Store Manager in the recruitment, training, and development of sales advisors.
- Collaborate with the Store Manager to achieve sales targets, customer satisfaction, and operational excellence.
Requirements
- Proven experience in a retail management role, with a strong track record of delivering sales growth and excellent customer service.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
- Strong leadership and management skills, with the ability to motivate and develop a team.
- Ability to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.
- Flexibility to work a variety of shifts, including evenings and weekends.
What We Offer
- Competitive salary and bonus scheme.
- Opportunities for career development and progression.
- Excellent benefits package, including pension scheme, life assurance, and employee discounts.
- Recognition and reward for outstanding performance.
About Us
Big Yellow Group plc is a leading self-storage company, committed to providing exceptional customer service and delivering outstanding results. We are a dynamic and innovative organisation, dedicated to making a positive impact on our customers, colleagues, and communities.
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