Assistant Store Manager

1 month ago


Colchester, Essex, United Kingdom Big Yellow Group plc Full time

About the Role

We are seeking an experienced Assistant Store Manager to join our team at Big Yellow Group plc. As an Assistant Store Manager, you will play a key role in supporting the Store Manager in the day-to-day running of the store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Maximise sales opportunities through effective product promotion and upselling.
  • Contribute to the development and implementation of sales strategies to drive business growth.
  • Assist with the management of store operations, including stock control, inventory management, and health and safety procedures.
  • Support the Store Manager in the recruitment, training, and development of sales advisors.
  • Collaborate with the Store Manager to achieve sales targets, customer satisfaction, and operational excellence.

Requirements

  • Proven experience in a retail management role, with a strong track record of delivering sales growth and excellent customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and stakeholders.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Ability to work effectively in a fast-paced environment, prioritising tasks and managing multiple projects simultaneously.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer

  • Competitive salary and bonus scheme.
  • Opportunities for career development and progression.
  • Excellent benefits package, including pension scheme, life assurance, and employee discounts.
  • Recognition and reward for outstanding performance.

About Us

Big Yellow Group plc is a leading self-storage company, committed to providing exceptional customer service and delivering outstanding results. We are a dynamic and innovative organisation, dedicated to making a positive impact on our customers, colleagues, and communities.



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