Ward Clerk

2 months ago


Scunthorpe, North Lincolnshire, United Kingdom NHS Foundation Trust Full time
Job Overview

A 22.5 hour post has arisen for a Ward Clerk working on the Same Day Emergency Care unit at a leading NHS Foundation Trust. The working days will be a Monday, Saturday and Sunday 8am - 4pm, including Bank Holidays.

The post holder will be required to provide a welcoming, professional and courteous service to patients and visitors who visit the hospital. This customer-facing role will be instrumental to the efficient running of the ward areas across the Trust.

Main Duties of the Job

Working as part of a specialty team, the post holder will offer support to ensure patients are afforded a professional and caring service within the necessary clinical timescales.

The post holder will be responsible for admitting, transferring and discharging patients on the Trust's electronic system, ensuring patient demographic details are checked and updated accordingly.

To liaise with clinical teams to ensure all appropriate documentation within the patients' pathway is completed timely, to ensure investigation appointment requests are received at the appropriate department and patients' Health Record folders are requested timely.

Working for Our Organisation

The NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

Person Specification

Education and Qualifications

  • Good level of General Education

Occupational Experience

  • Previous experience of working in a customer services environment

Desirable Criteria

  • Time Management Skills or experience of working with a busy/demanding environment
  • Experience of working with the general public
  • Experience of scheduling/co-ordinating activities and/or resources

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