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Dining Room Server

2 months ago

Chelsea, Greater London, United Kingdom Daphne's Full time
Waiter Job Description

Daphne's, a renowned Italian restaurant in the heart of South Kensington, is seeking a skilled Waiter to join its team. As a Waiter at Daphne's, you will be responsible for delivering exceptional dining experiences to our discerning guests.

Key Responsibilities:
  • Greet guests with a warm and professional demeanor, ensuring a welcoming atmosphere.
  • Take and relay accurate food and beverage orders to the kitchen and bar, maintaining a smooth workflow.
  • Provide detailed information about menu items, specials, and wine selections, showcasing your knowledge and expertise.
  • Collaborate with kitchen and bar staff to ensure seamless service, meeting the highest standards of quality and efficiency.
  • Handle guest inquiries, concerns, and special requests with tact and professionalism, upholding the highest standards of customer service.
  • Maintain a clean and hygienic dining area, adhering to the highest standards of cleanliness and safety.
Requirements:
  • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment.
  • Exceptional customer service and communication skills, with the ability to multitask in a fast-paced environment.
  • Knowledge of fine dining etiquette and service standards, with a passion for delivering an outstanding guest experience.
  • Ability to work effectively in a team, maintaining a positive and professional attitude.
Benefits:
  • Generous discount off your bill, including drinks, when dining in one of our restaurants across the Group.
  • Unrivalled opportunities for progression across the Group, with a focus on career development and growth.
  • Paid overtime, ensuring fair compensation for your hard work and dedication.
  • 28 days holiday, increasing with length of service up to 5 extra days, allowing for relaxation and rejuvenation.
  • Recommend a friend scheme with great bonuses per individual referral, encouraging teamwork and collaboration.
  • Exclusive access to our discounts, including money off gym memberships, travel, online shopping, gadgets, and more.
  • Reward programmes, long service awards, and staff recognition and incentives, celebrating your achievements and contributions.

Daphne's is committed to promoting a working environment that values equal opportunity and diversity, ensuring a welcoming and inclusive workplace for all employees.