Night Room Service Waiter

6 months ago


Chelsea, United Kingdom Belmond Management Full time

Belmond is currently seeking a detail-oriented and customer-centric Night Room Service Waiter to join our team at The Cadogan, A Belmond Hotel. Belmond is a renowned company that creates exceptional travel experiences through its collection of hotels, trains, river cruises, and safari lodges across the globe. As a Night Room Service Waiter, you will play a crucial role in providing late-night dining experiences and ensuring the comfort of our guests.

**About The Cadogan, A Belmond Hotel**:
The Cadogan is a luxury hotel located in the heart of London, offering a unique blend of timeless elegance and contemporary sophistication. With its impeccable service and iconic British charm, The Cadogan provides an unforgettable experience for discerning travelers.

RESPONSIBILITIES:

- Deliver exceptional room service experience to guests during the night shift.
- Take orders and serve food and beverages promptly and accurately.
- Ensure proper set-up and organization of the room service area.
- Handle guest inquiries and requests with professionalism and efficiency.
- Maintain cleanliness and hygiene standards in the room service area.
- Effectively handle billing and cash transactions.
- Collaborate with other departments to ensure smooth operations.
- Follow all safety and security procedures.

**Requirements**:

- Prior experience as a waiter or in room service is preferred.
- Excellent communication and customer service skills.
- Ability to work efficiently and accurately in a fast-paced environment.
- Flexible schedule, including availability to work nights, weekends, and holidays.
- Strong attention to detail and organizational skills.
- Basic computer skills for order processing and billing.
- Understanding of food safety and hygiene regulations.
- Right to work in the UK (pre-settled or settled status).

**Benefits**
- Incomparable Company benefits: free room nights in any Belmond hotel in the world, free foot care, free trips on the Day Trains
- 28 days holiday with increase after 2 years of service
- Beekeeping and Gardening teams
- 50% Food and Beverage discount in any outlet at any Belmond hotel
- Enhanced Pension scheme
- Interest free season ticket loan
- Summer and Christmas Staff events.
- Christmas gifts
- Meals on duty
- Life Assurance
- Uniform care

**Location**:

- United Kingdom, Chelsea

Department:

- Food & Beverage

Employment type:

- Full-time

**Experience**:

- Entry level



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