Café and Reception Supervisor
4 weeks ago
We are seeking a highly organized and customer-focused Reception Supervisor to join our team at the Britannia Hampstead Hotel. As a key member of our front desk team, you will be responsible for providing exceptional customer service, training and supervising the team, and maximizing revenue and minimizing loss within the department.
Key Responsibilities:- Check guests in and out, ensuring a smooth and efficient experience
- Train and supervise the reception team to ensure high standards of customer service
- Maximize revenue and minimize loss within the department through effective management of front desk operations
- Promote food and beverage facilities to guests
- Provide information to guests on all hotel products and services
- Answer telephones and handle guest and visitor queries
- Excellent communication and customer service skills
- Organized and punctual with a keen eye for detail
- Ability to work well under pressure and as part of a team
- Previous experience in a similar role or customer-facing environment
We offer a competitive salary and benefits package, including career development opportunities, staff discounts, and a pension scheme. If you are a motivated and customer-focused individual looking for a new challenge, please apply now.
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Café and Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Café and Reception Supervisor at The Clermont Charing Cross. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.Key...
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Café and Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Café and Reception Supervisor at The Clermont Charing Cross. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a warm and welcoming experience from arrival to departure.Key...
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Café and Reception Supervisor
4 weeks ago
London, Greater London, United Kingdom Circolo Popolare by Big Mamma Group Full timeAbout the RoleWe are seeking a highly skilled Café and Reception Supervisor to join our team at Circolo Popolare by Big Mamma Group.Key ResponsibilitiesCoordinate the reception and café area to ensure a smooth service for our customers.Manage the booking and table coordination process to guarantee a seamless experience.Embody Big Mamma values by adopting a...
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