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Hospital Administrator
2 months ago
Hospital Receptionist
We are seeking a highly organized and customer-focused Hospital Receptionist to join our team at One Hatfield Hospital. As a key member of our front-of-house team, you will provide exceptional patient care and administrative support to ensure a seamless experience for our patients and visitors.
Main Responsibilities:
• Manage patient appointments, admissions, and check-in procedures with accuracy and efficiency.
• Provide exceptional customer service, responding to patient inquiries and resolving any issues in a professional and courteous manner.
• Prepare and complete forms, documents, and reports as required by department procedures and business needs.
• Liaise with internal and external stakeholders, including patients, visitors, and healthcare professionals.
• Ensure all incoming calls are answered promptly and efficiently, in line with company best practice.
• Verify patient medical insurance details prior to admission.
• Perform general office duties and other tasks as required by the department lead.
Requirements:
• Minimum GCSE education or equivalent.
• Proven ability to work effectively in a team environment and independently as required.
• Previous administration experience in a business or healthcare sector environment.
• 2 years relevant experience within an administrative or customer services role.
Desirable Skills:
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Flexible attitude and approach to the role.
• Good computer skills and confidence in using a range of software.
• Excellent organizational skills.
• Ability to work as a team member.
• Excellent written and verbal communication skills.
• Flexibility and adaptability to meet the changing needs of the business.
About One Hatfield Hospital:
One Hatfield Hospital is a state-of-the-art private hospital located in Hatfield, Hertfordshire. We offer a range of medical services, including specialist rehabilitation physiotherapy and outpatient diagnostic facilities.
We are committed to building a diverse and inclusive working environment and strive to create a workforce that reflects the communities we serve. We are an equal opportunities employer and welcome applications from candidates from all backgrounds.
Any offers of employment will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.
