Deputy Service Manager

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Medsolve Full time

Medsolve is seeking a dedicated Deputy Service Manager for an exceptional organization in Newcastle. This full-time, permanent role offers a competitive salary and a comprehensive benefits package.

  • 6 weeks paid holiday increasing to 8 weeks
  • Company Pension Scheme/Life Assurance
  • Enhanced DBS check paid for by the company
  • Company sick pay scheme up to 3 months full pay
  • Intensive Induction with continuous training and development
  • Access to discounts online and on the high street
  • Refer a friend bonus scheme
  • Support to complete the nationally recognized Care Certificate and Social Care Diploma
  • Excellent Career Progression
  • Family Friendly Policies

As Deputy Service Manager, you will play a vital role in supporting the operational management of the service and its staff. Your primary focus will be ensuring the well-being of each tenant residing within the facility.

Key Responsibilities:
  • Lead and motivate the dedicated team of support staff
  • Cultivate positive working relationships with colleagues and stakeholders
  • Contribute to the development and implementation of personalized support plans for tenants
  • Oversee and refine systems that enhance the quality of care provided
  • Prepare comprehensive reports and facilitate productive staff meetings
  • Ensure strict adherence to safeguarding procedures
  • Build strong connections with local community services
  • Create a safe and nurturing living environment for tenants
  • Uphold tenants' rights and demonstrate best practices in care delivery
  • Support the execution of care programs and recreational activities
  • Assist with medication administration and financial management for tenants
  • Monitor staffing levels and maintain high training standards within the team

We are seeking a Deputy Service Manager who possesses:

  • The legal right to work in the UK
  • A genuine commitment to delivering exceptional service
  • Previous experience in a similar role within a care setting
  • Excellent communication and interpersonal skills

Knowledge of working with Autistic adults is highly desirable, but comprehensive training will be provided. The ideal candidate should embody patience, kindness, empathy, and a collaborative spirit.



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