Assistant Service Manager

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Medsolve Full time

Medsolve is proud to collaborate with a remarkable organization in search of a committed Deputy Service Manager to join their team. This is a full-time, permanent position offering a competitive salary along with a variety of attractive benefits, which include:

  • 6 weeks of paid vacation, increasing to 8 weeks
  • Company Pension Scheme and Life Assurance
  • Enhanced DBS check covered by the organization
  • Company sick pay scheme providing up to 3 months of full pay
  • Comprehensive induction program with ongoing training and development
  • Access to discounts both online and in-store
  • Referral bonus program
  • Support for obtaining the nationally recognized Care Certificate and Social Care Diploma
  • Opportunities for excellent career advancement
  • Family-friendly policies

The Deputy Service Manager will play a crucial role in assisting with the operational management of the service and its personnel, ensuring the well-being of each resident. Key responsibilities encompass:

  • Serving as a role model and source of motivation for the staff team
  • Fostering and maintaining positive working relationships
  • Assisting in the creation of support plans for residents
  • Implementing and overseeing systems to enhance service delivery
  • Preparing reports and facilitating staff meetings
  • Ensuring adherence to safeguarding procedures
  • Building connections with community services
  • Providing a secure living environment for residents
  • Upholding residents' rights and demonstrating best practices in care
  • Supporting the execution of care programs and recreational activities
  • Assisting with medication management and financial oversight for residents
  • Monitoring staffing levels and training standards

We seek a Deputy Service Manager who possesses the right to work in the UK, a dedication to service excellence, prior experience in a similar capacity, and outstanding communication skills. Familiarity with working with Autistic adults is advantageous, although comprehensive training will be provided. The ideal candidate should exhibit patience, kindness, compassion, empathy, and a willingness to collaborate effectively within a team.



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