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Customer Service Operations Leader
3 months ago
Customer Service Operations Leader
Nuffield Health is dedicated to fostering a healthier society, one step at a time. Our commitment spans across award-winning healthcare facilities and community initiatives, all aimed at enhancing the wellbeing of the UK population.
If you have a strong passion for delivering exceptional customer service, possess a solid command of English, and have substantial experience in customer-oriented roles, you could be an ideal fit for our dynamic Contact Centre.
Key Responsibilities:
As a Customer Service Operations Leader, you will:
- Efficiently manage all interactions with our clients.
- Utilize various communication channels, including telephone, email, and live chat.
- Ensure a smooth and enjoyable customer experience.
- Thrive in a vibrant and varied work environment.
- Work flexible shifts throughout the week.
- Provide outstanding customer service consistently.
- Adapt to a hybrid working model, balancing remote and on-site duties as necessary.
Your Wellbeing Matters:
At Nuffield Health, we prioritize your happiness and health at work. Our comprehensive benefits package includes a variety of lifestyle and wellness rewards, such as gym memberships and private healthcare, ensuring that we support what is important to you.
Join Nuffield Health and shape your future with us.
