Collections Specialist
2 days ago
We are seeking a skilled Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will be responsible for managing customer relationships and resolving arrears on loan repayments. You will work closely with our operations team to ensure a seamless customer journey.
Key Responsibilities- Manage inbound calls and emails from customers in arrears
- Utilize forbearance options to support customers in challenging financial positions
- Work with the operations team to resolve customer issues and ensure timely resolution
- Meet performance targets and contribute to the success of the team
As a Collections Agent at Castle Trust Bank, you will enjoy a competitive salary, annual performance-related bonus, and a generous contributory pension scheme. You will also have access to healthcare benefits, free eye test vouchers, and discounted gym membership.
RequirementsTo be successful in this role, you will need to be a natural problem solver with excellent communication and organizational skills. You will have a strong working knowledge of Microsoft Office products and a passion for delivering excellent customer service.
Why Castle Trust Bank?We are a fintech challenger bank that prides ourselves on being a great place to work. We offer a dynamic and supportive work environment, with opportunities for career growth and development. We are committed to creating an inclusive environment for all our colleagues to thrive.
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Collections Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full time{"title": "Collections Specialist", "content": "Role OverviewCastle Trust Bank is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for managing customer relationships and resolving arrears through tailored support and forbearance options.Key Responsibilities:Manage inbound calls and emails from...
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Collections Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full time{"title": "Collections Specialist", "content": "Role OverviewCastle Trust Bank is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for managing customer relationships and resolving arrears through tailored support and forbearance options.Key Responsibilities:Manage inbound calls and emails from...
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Collections Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Page Personnel Sales. As a Collections Specialist, you will be responsible for managing customer accounts and maintaining relationships with our clients.Key ResponsibilitiesManage customer accounts and maintain relationships with clientsImplement effective financial strategies...
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Collections Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Page Personnel Sales. As a Collections Specialist, you will be responsible for managing customer accounts and maintaining relationships with our clients.Key ResponsibilitiesManage customer accounts and maintain relationships with clientsImplement effective financial strategies...
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Collections Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a skilled Collections Specialist to join our team at Office Angels. As a leading employment agency, we provide opportunities for individuals to excel in their careers.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. The primary focus of this role is to collect money via...
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Collections Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a skilled Collections Specialist to join our team at Office Angels. As a leading employment agency, we provide opportunities for individuals to excel in their careers.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. The primary focus of this role is to collect money via...
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Collections Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled Collections Specialist to join our team at Castle Trust Bank. As a Collections Specialist, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts in arrears, providing...
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Collections Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled Collections Specialist to join our team at Castle Trust Bank. As a Collections Specialist, you will be responsible for managing customer relationships and resolving arrears through effective communication and tailored support.Key ResponsibilitiesManage inbound and outbound customer interactions via phone and...
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Collections Specialist
6 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a skilled Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will be responsible for managing customer relationships and resolving arrears on loan repayments. You will work closely with our operations team to provide tailored support to customers and ensure a smooth customer journey.Key...
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Collections Specialist
7 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a skilled Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will be responsible for managing customer relationships and resolving arrears on loan repayments. You will work closely with our operations team to provide tailored support to customers and ensure a smooth customer journey.Key...
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Collections Management Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking an experienced Collections Manager to join our Omni Capital Retail Finance business. As a key member of our team, you will be responsible for managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers, driving the right customer...
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Collections Management Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking an experienced Collections Manager to join our Omni Capital Retail Finance business. As a key member of our team, you will be responsible for managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers, driving the right customer...
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Collections Specialist
4 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeCollection Manager OpportunityWe are seeking an experienced Collection Manager to join our team at Castle Trust Bank. As a Collection Manager, you will play a crucial role in managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers.Key Responsibilities:Manage...
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Collections Specialist
4 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeCollection Manager OpportunityWe are seeking an experienced Collection Manager to join our team at Castle Trust Bank. As a Collection Manager, you will play a crucial role in managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers.Key Responsibilities:Manage...
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Collections Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a highly motivated and numerate individual to join our team at Office Angels as a Collections Advisor. This is an exciting opportunity to work in a customer-facing role, utilizing your excellent communication skills to collect money from debtors.The ideal candidate will have a strong focus on delivering results and will be able to work...
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Collections Specialist
3 weeks ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a highly motivated and numerate individual to join our team at Office Angels as a Collections Advisor. This is an exciting opportunity to work in a customer-facing role, utilizing your excellent communication skills to collect money from debtors.The ideal candidate will have a strong focus on delivering results and will be able to work...
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Collections Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a skilled Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will be responsible for managing customer relationships and resolving arrears on loan repayments. You will work closely with our operations team to ensure a seamless customer experience.Key ResponsibilitiesManage inbound calls and...
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Collections Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a skilled Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will be responsible for managing customer relationships and resolving arrears on loan repayments. You will work closely with our operations team to ensure a seamless customer experience.Key ResponsibilitiesManage inbound calls and...
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Collections Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts and provide tailored...
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Collections Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts and resolve arrears...