Collections Specialist
2 weeks ago
We are seeking a highly skilled and motivated Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.
Key Responsibilities- Manage a portfolio of customer accounts and resolve arrears issues through effective communication and negotiation.
- Work closely with the operations team to ensure seamless customer journeys and resolve any issues that may arise.
- Utilize various forbearance options to support customers in challenging financial positions.
- Meet and exceed performance targets, while maintaining a high level of customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
- Strong problem-solving skills, with the ability to think creatively and implement effective solutions.
- Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
- Proficiency in Microsoft Office products, including Excel, Word, and Outlook.
- Previous experience in financial services or collections is beneficial, but training will be provided.
- A competitive salary and annual performance-related bonus.
- A generous contributory pension scheme through Hargreaves Lansdown.
- Life assurance and 25 days annual leave, plus bank holidays.
- Opportunities for career development and growth within the company.
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Collections Specialist
2 hours ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full time{"title": "Collections Specialist", "content": "Role OverviewCastle Trust Bank is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for managing customer relationships and resolving arrears through tailored support and forbearance options.Key Responsibilities:Manage inbound calls and emails from...
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Collections Specialist
4 days ago
Basingstoke, Hampshire, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Page Personnel Sales. As a Collections Specialist, you will be responsible for managing customer accounts and maintaining relationships with our clients.Key ResponsibilitiesManage customer accounts and maintain relationships with clientsImplement effective financial strategies...
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Collections Specialist
4 days ago
Basingstoke, Hampshire, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Collections Specialist to join our team at Page Personnel Sales. As a Collections Specialist, you will be responsible for managing customer accounts and maintaining relationships with our clients.Key ResponsibilitiesManage customer accounts and maintain relationships with clientsImplement effective financial strategies...
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Collections Specialist
7 days ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a skilled Collections Specialist to join our team at Office Angels. As a leading employment agency, we provide opportunities for individuals to excel in their careers.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. The primary focus of this role is to collect money via...
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Collections Specialist
6 days ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a skilled Collections Specialist to join our team at Office Angels. As a leading employment agency, we provide opportunities for individuals to excel in their careers.The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment. The primary focus of this role is to collect money via...
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Collections Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled Collections Specialist to join our team at Castle Trust Bank. As a Collections Specialist, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts in arrears, providing...
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Collections Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled Collections Specialist to join our team at Castle Trust Bank. As a Collections Specialist, you will be responsible for managing customer relationships and resolving arrears through effective communication and tailored support.Key ResponsibilitiesManage inbound and outbound customer interactions via phone and...
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Blood Collection Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Hampshire Hospitals NHS Foundation Trust Full timePosition Overview We are currently seeking a part-time Blood Collection Specialist to join our dedicated phlebotomy team. This role involves providing a patient-centered service throughout a 6-day work week, with hours ranging from 07:00 to 17:00. The Blood Collection Specialist will be responsible for delivering a supportive and professional experience to...
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Collections Management Specialist
3 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking an experienced Collections Manager to join our Omni Capital Retail Finance business. As a key member of our team, you will be responsible for managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers, driving the right customer...
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Collections Management Specialist
3 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking an experienced Collections Manager to join our Omni Capital Retail Finance business. As a key member of our team, you will be responsible for managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers, driving the right customer...
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Collections Specialist
6 days ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a highly motivated and numerate individual to join our team at Office Angels as a Collections Advisor. This is an exciting opportunity to work in a customer-facing role, utilizing your excellent communication skills to collect money from debtors.The ideal candidate will have a strong focus on delivering results and will be able to work...
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Collections Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Office Angels Full timeWe are seeking a highly motivated and numerate individual to join our team at Office Angels as a Collections Advisor. This is an exciting opportunity to work in a customer-facing role, utilizing your excellent communication skills to collect money from debtors.The ideal candidate will have a strong focus on delivering results and will be able to work...
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Collections Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts and provide tailored...
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Collections Specialist
4 days ago
Basingstoke, Hampshire, United Kingdom Page Personnel Finance Full timeA seasoned professional with excellent communication skills and a knack for maintaining customer relationships is sought after by Page Personnel Finance to fill a Collections Advisor position. About the Client Our client is a leading financial services company with a strong presence in the industry, boasting a workforce of over 10,000 dedicated...
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Collections Specialist
4 days ago
Basingstoke, Hampshire, United Kingdom Page Personnel Finance Full timeA seasoned professional with excellent communication skills and a knack for maintaining customer relationships is sought after by Page Personnel Finance to fill a Collections Advisor position. About the Client Our client is a leading financial services company with a strong presence in the industry, boasting a workforce of over 10,000 dedicated...
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Collections Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Page Personnel Finance Full timeA dedicated and skilled Collections Advisor is sought by Page Personnel Finance to join their team. The ideal candidate will possess excellent communication skills and a strong ability to maintain customer relationships.About the ClientPage Personnel Finance is a leading provider of financial solutions, with a global presence and a workforce of over 10,000...
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Collections Specialist
6 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts and resolve arrears...
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Collections Specialist
7 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking a highly skilled and motivated Collections Agent to join our team at Castle Trust Bank. As a Collections Agent, you will play a critical role in managing customer relationships and resolving arrears issues in a professional and empathetic manner.Key ResponsibilitiesManage a portfolio of customer accounts and resolve arrears...
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Collections Management Specialist
6 days ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking an experienced Collections Manager to join our Omni Capital Retail Finance business. As a Collections Manager, you will be responsible for managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers, driving the right customer outcomes...
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Collections Management Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full timeAbout the RoleWe are seeking an experienced Collections Manager to join our Omni Capital Retail Finance business. As a Collections Manager, you will be responsible for managing our end-to-end collections process, working closely with the Head of Customer Service to ensure we deliver best-in-class service to our customers, driving the right customer outcomes...