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IT Support Specialist
2 months ago
VIQU Limited is partnering with a UK retail company to recruit an IT Support Engineer to join their head office in Amersham. This role offers a unique chance to gain insight into the retail industry and experience the organization's busy IT service.
The successful candidate will provide high-quality support services to the company's warehouse, office, and stores, ensuring seamless IT operations.
Key Responsibilities:- Configure and test hardware across the organization.
- Support 250 computer system users with timely and effective assistance.
- Analyze incident trends to resolve continuous problems and drive IT improvements.
- Understand user needs and recommend suitable software and hardware solutions.
- 2+ years of Service Desk experience.
- Experience with O365 and Windows servers.
- Knowledge of Intune, Azure Active Directory, and SharePoint.
- Basic understanding of networking fundamentals.
- Excellent communication and teamwork skills.
- Mobile Device Management experience (desired).
- ITIL certification (desired).
- Valid UK driving license required.
To discuss this opportunity in more detail, please contact your VIQU Consultant for a no-obligation chat. Additionally, VIQU offers an introduction fee up to £1,000 for successful referrals.
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