Digital Commerce Manager

1 week ago


Doncaster, Doncaster, United Kingdom Robinsons | Luxury Fashion Full time £25,000

About the Role:

We are seeking an experienced and forward-thinking Ecommerce Executive to lead our digital strategy and help us reach new heights at Robinsons | Luxury Fashion.

Key Responsibilities:

  • Lead the creation and implementation of a comprehensive ecommerce strategy that aligns with our business goals.
  • Stay ahead of market trends and competitor activities to identify new growth opportunities.
  • Oversee the daily operations of our Shopify website, ensuring it's user-friendly, visually appealing, and optimised for SEO.
  • Handle product listings, inventory management, and technical enhancements.
  • Take charge of picking, packing, and shipping all incoming orders via our Royal Mail portal.
  • Analyse sales data to identify opportunities for improvement.
  • Collaborate with our marketing team to develop and execute online marketing campaigns, promotions, and social media content.
  • Ensure accurate and up-to-date product listings on the ecommerce platform.
  • Continuously improve the online shopping experience by enhancing website features, optimising checkout processes, and streamlining customer service.
  • Monitor and analyse key performance indicators (KPIs) related to ecommerce operations.
  • Handle customer inquiries and feedback efficiently, ensuring a positive customer experience.

Requirements:

  • 2+ years of experience managing a D2C website.
  • A track record of driving significant sales growth.
  • Strong analytical skills with the ability to use data-driven insights to inform decisions.


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