Customer Service Representative

4 weeks ago

Ipswich, Suffolk, United Kingdom Flyexposure Limited Full time

As a Customer Service Representative at Flyexposure Limited, you will play a pivotal role in representing our brand, assisting clients, providing insights about our offerings, and ensuring a welcoming and efficient interaction. Your contribution will be essential in upholding our commitment to excellence and client satisfaction.

Core Responsibilities:

  • Welcome clients with warmth and provide timely assistance.
  • Address client inquiries and deliver precise information regarding our offerings.
  • Facilitate sales transactions effectively, managing cash and electronic payments securely.
  • Ensure the presentation of the store is maintained, with shelves stocked and organized.
  • Support inventory oversight and restocking of products.
  • Manage client grievances and resolve issues in a professional manner.
  • Work collaboratively with colleagues to meet sales objectives and enhance client experiences.
  • Stay updated on new offerings, promotions, and company guidelines.

Required Qualifications:

  • Prior experience in customer service or retail is preferred.
  • Exceptional interpersonal and communication abilities.
  • Strong problem-solving skills and a positive demeanor.
  • Competence in basic mathematics and transaction handling.
  • A team-oriented individual who excels in a dynamic environment.

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